AI-Powered Tools Revolutionising Responsible Gaming

The global online gaming industry, encompassing casinos, sports betting, and gaming apps, is experiencing unprecedented growth. By the end of 2023, the industry’s revenue is projected to reach a staggering $97.15 billion. However, alongside this rapid expansion comes increasing regulatory scrutiny, with new compliance measures anticipated in 2024.

To adapt to these changes, gaming operators are focusing on responsible gaming practices. Prioritising player safety not only enhances the entertainment experience but also mitigates risky behaviours and ensures long-term industry sustainability.

A recent webinar by iGB, in partnership with industry experts Jumio, shed light on how artificial intelligence (AI) can assist gaming operators in navigating these challenges. Key topics included:

• Enhancing KYC (Know Your Customer) processes: AI streamlines customer verification by automating age and identity checks.
• Strengthening AML (Anti-Money Laundering) compliance: Continuous monitoring powered by AI ensures adherence to stringent financial regulations.

As the online gaming sector continues to evolve, advanced technologies like AI are becoming indispensable for fostering a safer, more regulated gaming environment. By leveraging these tools, operators can stay ahead of compliance demands and promote sustainable growth.